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Influential leaders are highly dissatisfied with the status quo. They are unwilling to allow preventable pain and suffering to continue needlessly. They are unwilling to waste precious resources and to...
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Austrian physician Ignaz Semmelweis discovered in the 1850’s that hand washing was the number one means of preventing the spread of infection between care providers and their patients. The Centers...
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Relationships, by their nature, require constant and consistent tending. The quality of the care you put into these relationships translates into either a negative or positive experience. That is, the...
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The fundamental purposes of building and sustaining trust are to accomplish tasks and achieve goals. This is true for any enterprise, whether for-profit or not-for-profit. In this way, trust is...
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